🔁 TopDot Return Policy

We want you to be completely happy with your TopDot purchase. If there’s a problem with your order, we’re here to help.

✅ Damaged or Incorrect Orders

If your order arrives damaged or incorrect, contact us within 7 days of delivery. We’ll make it right with a replacement or refund — just send:

• Your order number
• A brief description of the issue
• Photos of the product and packaging (if damaged)

Email: [email protected] 

🔄 Returns & Exchanges

We accept returns of unused, unopened TopDot sets within 14 days of delivery.

To qualify for a return:

• Item must be in its original packaging
• All parts must be included and unused
• Buyer is responsible for return shipping

Once we receive and inspect the return, we’ll issue a refund minus the original shipping cost (if applicable).

🚫 Non-Returnable Items

• Used products
• Partial sets
• Items returned without prior approval

Questions?

Reach out any time at [email protected] — we’re happy to help!